Some good news for our hard-working direct care staff! The Governor has established the COVID19 Long-Term Care Stabilization Stipend program (LTCSS) to help stabilize front line work of certain Medicaid providers, including developmental disability service providers.
The program will provide temporary funding to incentivize front line, direct care workers who support some of NH's most vulnerable people, to remain or rejoin this critical workforce during this public health emergency.

The LTCSS is intended for full and part-time health care workers who work directly with individuals including Direct Support Professionals, Job Coaches, Home Providers, Program Managers and such. A full-time worker is one who works for 30 hours or more a week for an individual employer. For the purposes of this program, a person is considered part-time if he or she works less than 30 hours but at least eight (8) hours per week.

Employees working at least 30 hours per week of direct care will receive a $300 stipend weekly. Employees working from 8 to less than 30 hours per week will receive a $150 stipend weekly. Frontline workers may not receive more than a total of $300 per week in stipends, even if that individual provider meets qualifying services for more than two qualified Medicaid providers.

NH is one of the first states to put this program into effect for its at-risk workers. These LTCSS funds will be available to organizations that provide Medicaid funded services directly (face to face) in residential homes, facilities, and in the community because these workers are at a greater risk of exposure to COVID-19 as a result of their employment. To be eligible, the person must be employed by, or contract with, a qualifying Medicaid provider. Thus our provider agencies, who are under contract with the Area Agency, will need to work through the Area Agency to receive any LTCSS funds.
The funds should start flowing into eligible support staff paychecks soon. Employees should check with their employer on that. The time period covered will be retroactive from the pay period beginning April 19th through the length of the emergency, but not beyond June 30, 2020.

If you have any questions, please contact your provider agency.


Questions about COVID-19?  CALL 2-1-1 
Phone: 1-866-444-4211   TTY: 603-634-3388

State of NH COVID-19

Centers for Disease Control COVID-19

Face Masks per NH Public Health/DHHS

City of Keene CV Response Site

Cheshire Medical Center CV Site

Monadnock Hospital CV Site

Dartmouth-Hitchcock CV Site

How to Use Zoom Safely

Relias: CV Free Resources & Training for Healthcare Professionals, Families and Individuals

Other Resources

Family Support Resources

Disability Benefits Resources

Employment Resources

Transportation Resources

Housing Resources

NH Family Voices Maneuvering Through the Maze Resource Guide (updated January 2019)
Statewide guide to resources for people with physical, developmental, mental health and chronic health conditions and their families.

Keene Rotary Family Resource Guide (Cheshire County)

The River Center’s FACT Book Online
Local community resource guide for those living in the eastern Monadnock Region.